Non-profit + 1 more
Description
Qualifications
Bachelor’s degree in Business, Information Technology, or a related discipline.
Recognised project management certification (PMP, PRINCE2 or equivalent).
Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
Change management certification desirable (PROSCI or equivalent).
Minimum of 7+ years’ experience, including at least 4 years managing complex IT projects.
Responsibilities
Delivery Across the Value Chain
Manage project delivery across the Delivery Center of Excellence (CoE) value chain, from validated intent through build, quality assurance, release, and operational readiness.
Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
Ensure project fundamentals are in place to support successful adoption and value realisation.
Change & Adoption Enablement
Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
Support readiness planning including communications, training, and operational transition.
Stakeholder Engagement & Governance
Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
Facilitate governance forums including Steering Committees and delivery reviews.
Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
Planning & Delivery Control
Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
Track progress and adjust plans where necessary to maintain delivery commitments.
Ensure adherence to Delivery CoE governance and project standards.
Financial Stewardship
Manage project financials including budgeting, forecasting, and cost control.
Monitor financial performance and highlight variances early to protect investment value.
Support investment governance and value stewardship.
Risk & Issue Management
Identify and actively manage delivery, operational, and organisational risks.
Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
Ensure delivery risks impacting adoption or operational readiness are proactively addressed.
Vendor & Partner Coordination
Support sourcing activities including vendor evaluation and onboarding.
Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
Ensure vendor delivery aligns with Delivery Center of Excellence (CoE) standards and governance.
Delivery Excellence & Continuous Improvement
Apply Delivery Center of Excellence (CoE) standards, frameworks, and governance to ensure consistent delivery practices.
Coach and guide wider delivery teams in applying project standards and delivery practices.
Support less complex initiatives by coaching others in applying project standards and delivery approaches.
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