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Aga Khan Hospitals, Equity Afia, Huruma Nursing Home, Kenyatta University Teaching, Referral and Research Hospital (KUTRRH), Penda HealthProfession
Industry (Medical, health)
Seniority (Medical, health)
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Consulting + 2 more
Description
Work modality: On-site
Work schedule: Full-time
Work Hours: Tuesday, Wednesday, Friday: 3:00 PM – 12:00 AM EST, Saturday and Sunday: 7:00 AM – 4:00 PM – EST (Mondays and Thursdays OFF)
Requirements:
High school diploma or equivalent, with at least 2 years of administrative or business experience.
Basic office, computer, and organizational skills.
- Excellent interpersonal and phone communication skills.
- Knowledge of common medical terminology.
- Scheduling experience.
Ability to read, write, and communicate in English as required by the role.
High school diploma or equivalent, with at least 2 years of administrative or business experience.
- Basic office, computer, and organizational skills.
- Excellent interpersonal and phone communication skills.
- Knowledge of common medical terminology.
- Scheduling experience.
Ability to read, write, and communicate in English as required by the role.
Responsibilities
Responsibilities:
- Maintain constant communication with associates and clients to evaluate service quality.
- Serve as a liaison between caregivers and the Office Manager.
- Receive referrals and address concerns related to company services.
- Support sales, marketing, and public relations efforts as needed.
- Represent the vision, mission, and core values of Right at Home.
- Schedule and coordinate caregivers’ daily activities.
- Perform payroll-related tasks: verify timesheets, update phone system records, and perform data entry.
- Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
- Perform on-call duties (after-hours coordination) as required.
- Interview, assess, and test candidates, ensuring a positive candidate experience.
- Support recruitment, hiring, onboarding, training, disciplinary actions, etc.
- Perform general office functions and administrative tasks.
- Carry out other duties assigned by the Operations Manager.* Answer phone calls in a professional, friendly, and timely manner.
- Maintain constant communication with associates and clients to evaluate service quality.
- Serve as a liaison between caregivers and the Office Manager.
- Receive referrals and address concerns related to company services.
- Support sales, marketing, and public relations efforts as needed.
- Schedule and coordinate caregivers’ daily activities.
- Perform payroll-related tasks: verify timesheets, update phone system records, and perform data entry.
- Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
- Perform on-call duties (after-hours coordination) as required.
- Interview, assess, and test candidates, ensuring a positive candidate experience.
- Support recruitment, hiring, onboarding, training, disciplinary actions, etc.
- Perform general office functions and administrative tasks.
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