Deputy Head of Learning and Development

Job details

Contract Type

Description

Professional experience required

  • Advanced degree in Adult Learning, Education, Leadership, or a related field;
  • Minimum of 10 years of professional experience, including significant experience in Learning & Development and at least 5 years in a people management role;
  • Proven experience designing and delivering leadership and management development programmes;
  • Fluency in English required; French (C1 level) is a strong asset;
  • Strong understanding and application of adult learning methodologies;
  • Experience in international and/or humanitarian environments is an asset.


Responsibilities
  • Contribute to the planning, prioritization, and delivery of Learning and Development programmes across the region;
  • Ensure alignment of L&D initiatives with organisational priorities and operational needs;
  • Coordinate programme pipelines in collaboration with the Head of Unit, balancing demand, capacity, and impact;
  • Supervise team leads such as trainers, course administration and ensure effective cross-functional coordination;
  • Drive performance management, foster a strong feedback culture, and support staff development;
  • Contribute to talent development, succession planning, and capability building within the unit;
  • Ensure the consistent application of adult learning principles and high facilitation standards;
  • Promote the contextualisation of learning solutions to reflect operational realities;
  • Champion data analytics and evidence-based approaches to inform decision-making;
  • Oversee monitoring and evaluation frameworks (e.g. Kirkpatrick model) and reporting processes;
  • Translate data into actionable insights to improve programme quality and prioritization;
  • Act as a key interlocutor with the hosting delegation, headquarters L&D stakeholders, and relevant Area of Responsibility (AoR) stakeholders, in coordination with the Head of Unit;
  • Contribute to regional Learning Needs Analyses (LNA);
  • Support annual planning, budgeting, and the definition of strategic priorities for the unit.


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