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Jobs and Vacancies in Nairobi, Kenya

477 jobs found

Oasis Outsourcing

Sales representative

Nairobi

• Kenya

UNOPS

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Nairobi

• Kenya

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Nairobi

• Kenya

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Nairobi

• Kenya

ICIPE

Head, Integrated Data and Analytics Platform

Nairobi

• Kenya

Mogo Kenya Limited

GPS Technician Coordinator

Nairobi

• Kenya

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Nairobi

• Kenya

Mogo Kenya Limited

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Nairobi

• Kenya

Co-operative Bank

In Charge –NGO & Donor Business

Nairobi

• Kenya

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Java House Africa Ltd

Storekeeper

Nairobi

• Kenya

Country / Region

KenyaNigeriaUganda

Profession

Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Entertainment,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,

Industry

Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Beauty, cosmetics,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Entertainment, events,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Raw materials, oil, chemicals,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Transportation, logistics, storage,

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Oasis Outsourcing

Telecommunications

Sales representative

Nairobi • Kenya
Job details

Salary

Description

The representative will be responsible for delivering an excellent customer experience, increasing retention, and driving sales through the promotion of the Membership Program and additional products. This role requires strong sales abilities, call control, and objection‑handling


skills.

Primary Duties

Provide excellent customer service to retain and attract customers.

Maintain 82% phone availability during the shift.

Perform 3 rebuttals to highlight the value of the Membership Program.

Demonstrate schedule flexibility, including weekend availability.


Attend training with the following schedule:

Regular work shifts:

Monday to Sunday - 8 am to 9 pm CST (9 hours shift within those hours) - 2 days off, 1 during the weekdays and 1 during the weekend (not together)

Take a 1-hour lunch break.


Requirements & Skills

Experience

Minimum 6 months of sales experience, specifically in inbound calls (IN CALL CENTER, BPO INDUSTRIES) . This role requires strong sales abilities, call control, and objection‑handling skills.


Responsibilities
Meet 7 key performance indicators (KPIs).

o Achieve a membership close rate goal of 42%.

o Maintain a replacement guarantee rate of 25%.

o Promote and sell Private Vault items (2.0% goal).

o Maintain a close rate of 72%. o Achieve an average dollar per call of $85.00.


Tags
Sales, marketing, promotionTelecommunicationsEntry and Basic-levelKenya

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