Senior Customer Services Representative
Nairobi
• Kenya
Customer Service Representative - CS
Nairobi
• Kenya
Customer Service Representative
Nairobi
• Kenya
Customer Service Representative - HM
Nairobi
• Kenya
Customer service Representative
Nairobi
• Kenya
Customer Service Representative (BG)
Nairobi,
Nairobi
• Kenya
Kenya Customer Service Representative
Nairobi
• Kenya
Customer Service Representative (Igbo)
Lagos
• Nigeria
Customer Service Representative (LH)
Nairobi
• Kenya
Get personalised job alerts directly to your inbox!
Team Leader – Call Center
Nairobi
• Kenya
Top cities with open vacancies
Jobs in Nairobi, Jobs in Kampala, Jobs in Lagos, Jobs in Port Harcourt, Jobs in Abuja, Jobs in Entebbe, Jobs in Lira, Jobs in Ibadan, Jobs in Ikoyi, Jobs in Maiduguri, Jobs in Engineer, Jobs in Kajiado, Jobs in Lamu, Jobs in Machakos, Jobs in Nakuru, Jobs in RongaiCompanies hiring now
National Bank of Kenya, Oasis Outsourcing, Rise & Learn Global Limited, Teleperformance, Uganda Electricity Distribution Company Limited (UEDCL)Profession
Industry (Customer support, client care)
Seniority (Customer support, client care)
© Fuzu Ltd
Outsourcing + 1 more
Description
📍 Onsite – Nairobi, Kenya
We’re looking for experienced Senior Customer Service Representatives with strong inbound support skills to join our team in Nairobi.
What we’re looking for:
✨ 2+ years of call center or customer service experience (preferably in a contact center).
✨ Fluent English with a neutral accent
✨ Ability to cover longer and critical shifts
✨ Strong background in inbound telephone support
What we offer:
🌟 Competitive compensation
🌟 Paid training & ongoing support
🌟 Career growth opportunities
🌟 Collaborative, people‑driven work environment
Responsibilities
What you’ll do:
✔ Handle inbound customer calls
✔ Process reservations, changes, cancellations, and refunds
✔ Provide accurate information on routes, schedules, fares, and policies
✔ Update customer information in the reservation system
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.