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Starcare International Hospital

Call Centre Executive

Lagos, Nigeria

8 days remaining

Aquantuo

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Lagos, Nigeria

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Lagos, Nigeria

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Stanbic IBTC Bank

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1 day remaining

Stella Maris School

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The People Practice

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2 months remaining

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CBRE Excellerate

Site Technical Specialist Kenya

Nairobi, Kenya

11 days remaining

Country / Region

Kenya
Nigeria
Uganda

Fuzu

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Call Centre Executive

Closing: Apr 27, 2024

8 days remaining

Published: Apr 12, 2024 (7 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications
  • Diploma or Degree in Communication, Customer Service, or a related field.
  • Minimum of 1 year of experience in a call center or customer service environment, preferably in healthcare.
  • Excellent communication and problem-solving skills, with the ability to handle multiple tasks simultaneously.
  • Proficiency in computer applications and phone systems.
Responsibilities
Qualifications
  • Diploma or Degree in Communication, Customer Service, or a related field.
  • Minimum of 1 year of experience in a call center or customer service environment, preferably in healthcare.
  • Excellent communication and problem-solving skills, with the ability to handle multiple tasks simultaneously.
  • Proficiency in computer applications and phone systems.

Job Description

  • Handle incoming calls from patients and visitors, providing accurate and timely information about hospital services, appointments, and events.
  • Schedule appointments for consultations, tests, and procedures, ensuring effective coordination between patients and healthcare providers.
  • Address and resolve patient inquiries and concerns, providing high-quality customer service.
  • Maintain accurate records of all calls and interactions, and follow up on patient requests as needed.

Tags

Customer support, client care jobs

Health care, medical industry jobs

Entry and Basic-level jobs

Jobs in Lagos

Jobs in Nigeria

Customer support, client care jobs in Lagos

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