Skills & Competencies:

• Master’s degree in Business Administration, Hospitality, or a related field.
  
• Minimum 5–7 years of experience in office management or senior receptionist roles—preferably in banking, finance, legal or corporate services.
  
• Proven supervisory experience leading administrative or reception teams.
  
• Strong network and relationships within the finance or professional services sectors.
  
• Exceptional communication, organizational, and interpersonal skills.
  
• Proficiency in MS Office Suite, scheduling tools, and modern office management systems.
  
• Discretion, professionalism, and a customer-first mindset are essential.
  
• Leadership and team management
  
• Professional presentation and demeanor
  

• Front Office & Reception Management
  
• Supervise and develop a team of receptionists and cleaners, ensuring consistent service excellence and adherence to company standards.
  
• Manage the reception area to maintain a welcoming, professional atmosphere for visitors and clients.
  
• Oversee scheduling, visitor management, and meeting room coordination.
  
• Ensure smooth handling of correspondence, and courier services.
  
• Office Administration & Facilities
  
• Coordinate day-to-day office operations, including vendor management, maintenance, and supplies procurement.
  
• Uphold high standards of office presentation aligned with corporate branding and culture.
  
• Manage office space planning, workstation assignments, and seating arrangements.
  
• Collaborate with Finance, HR, Legal and IT departments to ensure seamless support for staff and operations.
  
• Support office health, safety, and compliance processes.
  
• Team & Stakeholder Coordination
  
• Build and maintain relationships with vendors, service providers.
  
• Serve as internal liaison for staff inquiries related to office logistics and administrative procedures.
  
• Organize internal events, client meetings, and company functions, ensuring each is executed efficiently and elegantly.
  
• Management & Reporting
  
• Oversee administrative budgets and assist in cost optimization initiatives.
  
• Prepare periodic reports on office expenditures, maintenance schedules, and administrative projects.
  
• Implement and monitor key performance indicators (KPIs) for reception and administrative efficiency.