Jalaram Medical Services
Client Relations Officer (CRO)
Nairobi
• Kenya
Closed for applications
Jalaram Medical Services
Consultant Gastroenterologist
Nairobi
• Kenya
Closed for applications
Jalaram Medical Services
General Practitioner
Nairobi
• Kenya
Closed for applications
Jacaranda Maternity
Clinical Officer Anaesthetist
Nairobi
• Kenya
Closed for applications
Jalaram Medical Services
Consultant Ophthalmologist
Nairobi
• Kenya
Closed for applications
Equity Afia
Sonographer
Nairobi
• Kenya
Closed for applications
Equity Afia
Customer Experience Officer
Kajiado
• Kenya
Closed for applications
Equity Afia
Administrative Assistant
Kajiado
• Kenya
Closed for applications
Aga Khan Hospitals
Programmes Assistant - Intern(GSMC)
Nairobi
• Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
Aga Khan Hospitals
Facilities Assistant, Outreach Administration Office
Nairobi
• Kenya
Closed for applications
Top cities with open vacancies
Jobs in Nairobi, Jobs in Abuja, Jobs in Osogbo, Jobs in Kampala, Jobs in Mombasa, Jobs in Kisumu, Jobs in Kisii, Jobs in Bungoma, Jobs in Kitengela, Jobs in Gulu, Jobs in Migori, Jobs in Sokoto, Jobs in Lagos, Jobs in Kajiado, Jobs in Eldoret, Jobs in Mbarara, Jobs in Mbale, Jobs in Adjumani, Jobs in Wajir, Jobs in ThikaCompanies hiring now
African Medical Centre of Excellence (AMCE), Aga Khan Hospitals, Equity Afia, Modupe & Folorunso Alakija Medical Research & Training Hospital (MOFAMRTH), Tenwek HospitalProfession (Health care, medical)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Construction,Customer support, client care,Electrical engineering,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Transportation, logistics, driving,
Industry
Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Beauty, cosmetics,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Entertainment, events,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Raw materials, oil, chemicals,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Textile, fashion,Transportation, logistics, storage,
Seniority (Health care, medical)
© Fuzu Ltd
Jalaram Medical Services
Health care + 1 more
Description
RKJMS is seeking to hire a highly skilled and proactive Client Relations Officer (CRO)on a full-time basis. The CRO will play a key role in enhancing client experience,managing client engagement and feedback, and strengthening the RKJMS brandacross multiple platforms. This role requires close collaboration with internal teams toensure a seamless and positive client journey while proactively engaging clientsthrough various communication channels to provide information, gather feedback, andaddress concerns or complaints effectively.
Education & Professional Background
• Bachelor’s degree in public relations, Communications or a related field.
• Certification in Customer Relations, Public Relations, or Stakeholder
Engagement.
Work Experience
• Minimum of 5 years of experience in client relations, public relations
• Proven track record of handling client engagement, complaint resolution, and
brand management.• Proven track record of handling client engagement, complaint resolution, and
brand management.
Skills & Competencies
• Strong communication skills – both verbal and written, with the ability to
interact professionally with clients, staff and other stakeholders.
• Customer service excellence – ability to enhance client experience and
satisfaction.
• Problem-solving & conflict resolution – capable of handling client
complaints effectively and ensuring prompt resolution.
• Public relations & brand management – ability to develop and implement
publicity strategies, handle social media interaction and enhance the
organization's image.
• Stakeholder engagement – experience in building relationships with external
partners and the general public.
• Social media & digital communication – familiarity with managing online
engagement, content creation, and reputation monitoring.
• Crisis management – ability to handle public relations challenges and develop
appropriate response strategies.
• Analytical & reporting skills – ability to assess client feedback, track key
performance indicators, and provide actionable recommendations.
• Teamwork & collaboration – strong interpersonal skills to work effectively
with internal departments and external partners.Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.