Customer Service Assistant Jobs

30 jobs found

Mawingu Networks

Technical Intern - Ukunda

Ukunda

Kenya

Closed for applications
Mawingu Networks

Technical Intern - Garissa

Garissa

Kenya

Closed for applications
Mawingu Networks

Technical Intern - Mariakani

Mariakani

Kenya

Closed for applications
KCB Group

Relationship Manager SME - Lugogo Branch

Kampala

Uganda

Closed for applications
Henkel

Customer Excellence and Logistics Specialist

Nairobi

Kenya

Closed for applications
Deloitte Nigeria

ERP Consultant

Lagos

Nigeria

Closed for applications
Oasis Outsourcing

Payroll Tax Associate (Inglés B2)

Nairobi

Kenya

Closed for applications
Mount Kenya University (MKU)

Bookshop Clerk

Thika

Kenya

Closed for applications
Accor

Pastry Sous Chef

Nairobi

Kenya

Closed for applications

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APA Life Insurance Limited

Claims Officer - Motor Claims at APA Life Assurance Company Ltd

Nairobi

Kenya

Closed for applications

Country / Region

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Mawingu Networks

Telecommunications

Technical Intern - Ukunda

Closed for applications
Job details

Contract Type

Description

The Technical Intern supports field installations, equipment recovery, and customer support activities, focusing on SME/Enterprise clients. The role involves ensuring quality installations, maintaining customer satisfaction, and assisting the technical and sales teams to meet service and revenue targets.


Requirements

  • Diploma/Bachelor's in Telecommunication, Electrical, IT, or related field.
  • At least 6 months of ISP field installation experience.
  • Strong communication, problem-solving, and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Customer-focused with solid technical and organizational abilities.
  • Candidates who can ride motorbikes and hold a valid license will be preferred.


Responsibilities
  • Support SME/Enterprise installations and repairs.
  • Manage installation orders to meet revenue goals.
  • Provide timely feedback and reports on installation progress.
  • Liaise between clients, contractors, and design teams.
  • Commission and test equipment post-installation.
  • Ensure compliance with safety and operational policies.
  • Be available for emergency technical support.


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