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Deloitte Nigeria
Consulting + 2 more
Description
- 6–10 years’ experience in provider relations, partnership management, stakeholder engagement, or a related field, preferably within healthcare, with at least 2 years in a supervisory or managerial role.
- Bachelor’s degree in Healthcare Management, Public Administration, Business Administration, or a related discipline.
- Master’s degree or relevant certification (e.g., CHRM, CIPD, Healthcare Partnership Management) is an advantage.
Responsibilities
- Develop and manage systems for engaging, tracking, and analysing provider and partner relationships.
- Lead the onboarding, orientation, and ongoing engagement of healthcare providers and strategic partners.
- Oversee the negotiation, execution, and management of provider and partner contracts, ensuring compliance with organisational and regulatory requirements.
- Serve as the primary point of contact for provider and partner concerns, facilitating timely and effective resolution of issues and disputes.
- Prepare regular reports on provider engagement trends, partnership outcomes, and recommendations for service improvement.
- Collaborate with relevant departments to address systemic issues and implement corrective actions related to provider and partner relations.
- Provide training and support to staff on provider engagement, partnership management, and stakeholder relations best practices.
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