The Person

For the above position, the successful applicant should have the following: -

• A University Degree from a recognized institution.
  
• Minimum of 8 years’ experience in General Banking; 4 years of which one should have been a Branch Manager at MLC.
  
• Experience in Sales, Personal/Business/or Retail Banking.
  
• Experience Credit Analysis and administration.
  
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
  
• Demonstrated consistent high performance in role(s) held in the last three years
  
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
  
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
  
• A good understanding of risk, credit policies and procedures.
  
• Strong leadership skills with demonstrated competences in championing high performance management.
  
• Excellent planning, organization, problem solving and analytical skills.
  

• Achieve profitability targets through revenue maximisation and prudent cost management.
  
• Grow and monitor branch’s liability and asset portfolios to achieve business targets.
  
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
  
• Overall management of the branch through efficient utilization of resources.
  
• Delivery of excellent customer service through maintenance of high service standards.
  
• Ensure compliance to Enterprise-Wide Risk Management Framework.
  
• Motivate, coach, and develop a high performing team.
  
• Champion digital migration in the branch.