Broadcast ICT Officer

Bachelor’s degree in Information Technology, Computer Science, Telecommunications Engineering, Broadcast Engineering, or a related field.
Minimum of 3–5 years’ experience in ICT support within a broadcast or media environment.

Responsibilities

Provide first- and second-level ICT support to broadcast and corporate users.
Manage and maintain broadcast systems, including playout servers, automation systems, video servers, and content management systems.
Monitor transmission systems to ensure continuous and high-quality on-air output.
Administer and maintain network infrastructure supporting broadcast operations (LAN, WAN, VPN, firewalls, switches, routers).
Ensure integration between broadcast systems and IT platforms, including storage, archiving, and streaming systems.
Perform system upgrades, patches, and preventive maintenance for broadcast and ICT infrastructure.
Troubleshoot hardware and software faults affecting broadcast continuity and resolve incidents within agreed SLAs.
Manage user accounts, access controls, and cybersecurity protocols to protect broadcast and corporate systems.
Support live production environments, including studio, Master Control Room (MCR), and Outside Broadcast (OB) setups.
Maintain documentation for system configurations, procedures, and technical workflows.
Coordinate with vendors and service providers for maintenance, warranties, and technical support.
Implement backup, disaster recovery, and business continuity procedures for broadcast operations.
Monitor system performance and generate technical reports for management review.
Ensure compliance with industry standards and communications regulatory requirements.
Stay updated with emerging broadcast technologies, IP-based broadcasting, and digital media systems.
Integrate systems with APIs and third-party applications as needed and contribute to code version control systems.
Stay up-to-date on the latest web development trends and technologies.

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Broadcast ICT Officer

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