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Fairmont Hotels & Resorts
Restaurant + 2 more
Description
Qualifications
- Minimum 5 - 8 years of experience in Digital/marketing/communications, preferably in a hotel or travel industry environment.
- Excellent English written and verbal communication skills required.
- Proficiency in Word, Excel, and Database management software.
- The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills.
- Must be able to work well under pressure and manage stakeholder expectations of from each property.
- University education preferred.
- Experience with/contacts within Global media marketplace are an asset.
- Marketing and PR agency experience is an asset.
- Understanding loyalty and customer relationship management.
- Strong communication skills across variety of platforms and on all levels.
- Market research capabilities for competitor reviews.
- Dynamic and confident individual.
- Good time management and prioritizing capabilities.
- Team player with positive attitude Strong attention to detail and the production of high-quality work.
- Should display personal drive to succeed and achieve.
- Project management skills.
Responsibilities
Reporting to the Cluster General Manager, responsibilities and essential job functions include but are not limited to the following:
- Develop and implement integrated marketing strategies to drive revenue across rooms, food & beverage, spa, retail and experiences for both properties.
- Work closely with revenue management, sales and operations teams to align marketing initiatives with commercial targets.
- Conceptualize and deliver promotional campaigns, seasonal offers and marketing initiatives designed to increase bookings and guest engagement.
- Manage relationships with creative agencies, PR agencies, digital partners and external vendors to ensure effective campaign delivery.
- Provide clear briefs, oversee deliverables and ensure partners adhere to brand standards and timelines.
- Support the integration of sustainability and responsible tourism initiatives within marketing and brand storytelling.
- Highlight environmental stewardship and community partnerships through communications and campaigns
- Collaborate with cross-functional teams including sales, revenue, operations and finance to ensure marketing initiatives support business objectives.
- Provide guidance and coordination across internal teams and external partners to ensure successful execution of marketing activities.
- Oversee public relations initiatives including media relations, press coverage and brand partnerships
- Conceptualize and execute brand activations, events and experiences that enhance guest engagement and brand visibility.
- Oversee digital marketing channels including website, social media and digital campaigns.
- Develop strategic partnerships with brands, tourism stakeholders and lifestyle partners to enhance brand visibility.
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