Education

• A Bachelor’s degree in Design, Computer Science, Engineering, Business, Marketing, or a related field is required.
  
• Relevant certifications (UX & UI Design, Product Design, Design Thinking, Product Management) are a plus
  

Experience

• Experience as a design intern, assistant designer, or junior designer
  
• A portfolio demonstrating product design, UX/UI work, or relevant coursework
  
• Exposure to user research and requirements gathering
  
• Experience collaborating with developers is an advantage
  
• Familiarity with Agile teams and tools such as Jira is an advantage
  

Skills

• Strong understanding of UX and UI fundamentals, including hierarchy, feedback, accessibility, usability, colour, typography, and layout
  
• Ability to reason about UI states and microinteractions (default, empty, loading, error, success)
  
• Foundational knowledge of design thinking: research, discovery, validation, prototyping and testing
  
• Basic project coordination and stakeholder communication skills
  
• Good documentation habits and attention to detail
  
• Strong written and verbal communication skills
  
• Proactive, adaptable, and eager to learn in a fast-paced healthcare environment
  

User Research & Discovery

• Assist in gathering user requirements through stakeholder collaboration and research activities
  
• Participate in brainstorming and design discussions to explore and improve product features
  
• Support market and competitive research to inform product decisions
  

User Journeys & Prototyping

• Create user journeys and flows that clearly represent user goals, system states, decision points, edge cases, and fallbacks
  
• Wireframe and design high-quality prototypes using modern design tools
  
• Iterate on designs based on feedback from users and internal teams
  

Validation & Quality

• Support developer handoff, user testing and validation activities
  
• Assist in ensuring design quality and alignment with product and organizational goals
  
• Contribute to design QA during development and release cycles
  

Documentation & Templates

• Document design decisions, assumptions, and trade-offs
  
• Help develop and maintain reusable templates and design assets
  
• Ensure documentation supports product, engineering, and QA teams
  

Collaboration & Delivery

• Work closely with designers, product managers, and engineers throughout the product lifecycle
  
• Participate in Agile ceremonies including standups, sprint planning, grooming, and reviews
  
• Communicate progress, blockers, and dependencies clearly
  
• Demonstrate ownership, teamwork, and a willingness to learn and grow