Java House Africa Ltd
Assistant Branch Manager
Nairobi • Kenya
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Nairobi • Kenya
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Java House Africa Ltd
Restaurant + 2 more
Description
Java House is hiring an Assistant Branch Manager to join its team.
Responsibilities
- Ensure that all restaurant policies and procedures, standards specifications, guidelines, and training programs are followed and completed on a timely basis.
- Ensure compliance with health and safety, food preparation and serving, repair and maintenance.
- Ensure company objectives in sales, service quality, appearance of facility and hygiene through training of employees and creating a positive, productive working environment through organizing and supervising branch deep cleaning.
- Adhere to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Prevent, handle and resolve complaints regarding food quality and service.
- Train and review financial statements and activity reports, other performance data to measure productivity of goal achievement to identify areas needing cost reduction or program improvement.
- Sample food and drink items by testing to ensure palatability and flavor conformity through regular store audits.
- Prevent and resolve personnel problems,
- Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures at branch level.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Organize Branch H.O.Ds meetings and offer leadership in seeking to develop the team for continuous improvement.
- Managing staff shifts to ensure balanced strength across all departments.
- Conduct regular performance reviews for your subordinate staff.
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