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Madison Insurance Group
Banking + 2 more
Description
Skills and Competencies Required
Experience and Knowledge Required
Academic and Professional Qualifications required
- Good analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Excellent customer care skills.
- Excellent interpersonal skills.
- Up to (1) year relevant experience.
- Basic knowledge of regulations by AKI and IRA.
- Technical competence in insurance products.
- Bachelor’s degree in business or in a related field.
- Good progress in professional qualification in Insurance (IIK).
- Computer literate in MS Office and other office applications.
Responsibilities
Processing of underwriting transactions such as new businesses, renewals and endorsements.
- Processing and issuance of motor certificates, valuation letters, cover notes and yellow cards.
- Advice, process and update policies as per the valuation reports.
- Underwriting and processing work allocated from immediate supervisor and ensuring all debits are put through in the correct month to facilitate premium collection.
- Assisting clients in identifying our products that suits their needs in line with insurance principles.
- Prepare and issue cancellation notices in case of non-payment of premium for specified covers
- Preparation and issuance of renewal notices sixty dates before renewal date.
- Follow up renewals to ensure retention targets met
- Assist in claims handling.
- Assist in preparation and issuing quotations.
- Attending to all telephone enquiries by our clients and intermediaries as well as giving clarifications and guidance where necessary.
- Liaising with other departments on matters related to work at my disposal and any other enquiries that point towards a better working environment.
- Liaising with intermediaries’ brokers and agents to solve any problems they may have and ensure efficient service delivery.
- Assist in reconciliation by debiting all risk notes both for Corporate, Branch and Bancassurance section
- Assist in preparing loss ratios and risk reviews.
- Prepare weekly, monthly and quarterly reports on renewals and cancellations and submit to the Supervisor.
- Any other duties that may be allocated from time to time.
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