Education & Experience

• Bachelor’s Degree in Business, Finance, Accounting, Economics, Law, or a related field from a recognized university.
  
• Practical experience in credit management, debt recovery, collections, or microfinance operations.
  
• Proven experience handling accounts above 180 days in arrears, non-performing loans, and written-off accounts is an added advantage.
  
• Demonstrable knowledge of loan recovery processes, portfolio management, and negotiation techniques.
  

Skills & Attributes

• Excellent negotiation and customer relationship management skills.
  
• Strong analytical and problem-solving abilities.
  
• Excellent verbal and written communication skills.
  
• High level of integrity, accountability, and professionalism.
  
• Ability to work independently and under pressure to achieve recovery targets.
  
• Strong time-management and organizational skills.