Job Description

An officer at this level shall:

• Participate in development of departmental procedures and objectives to support the realization of the University’s mandate;
  
• Participate in development of procurement plan, budgets and work plans for the department to ensure operational efficiency;
  
• Participate and contribute in development of policies and strategies to achieve the objectives of the University;
  
• Provide secretariat services to relevant departmental and University committees;
  
• Coordinate workshops, conferences and seminars and compile reports and workshop proceedings;
  
• Collect, collate, analyze data and prepare reports for managing decisions to uphold quality assurance;
  
• Arrange for, coordinate meetings, record minutes and prepare relevant briefs for decision making;
  
• Implement and maintain quality management systems for efficiency and effectiveness;
  
• Interpret and implement policies and strategies at the department level to ensure quality assurance;
  
• Provide customer care support through timely response to queries to ensure customer satisfaction;
  
• Handle complaints and compliments in the department and provide feedback for continual improvement;
  
• Develop, maintain and update documents and records in the department for easy access;
  
• Participate in the preparation of graduation list;
  
• Participate in outreach activities including shows and exhibitions in fulfilling the University’s mandate;
  
• Participate in admission of new students; and
  
• Perform any other duty as may be assigned from time to time
  

Requirements for Appointment

For appointment to this scale, one must have:

• Bachelor’s Degree from a recognized institution;
  
• Computer literacy; and
  
• Fulfil requirements of Chapter Six of Constitution of Kenya 2010.
  

A Postgraduate qualification will be an added advantage.