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Tana
Human resources + 2 more
Description
Requirements
- 2-4 years of experience in coaching, mentorship and/or team management, gained through people management or team leadership experience, HR roles or similar.
- Proficient with organizational and process tools like Notion, CRMs, or HRIS/ATS systems.
- Uses AI tools to improve efficiency, documentation, and insight generation in day-to-day work.
- Passionate about supporting early-career and junior professionals.
- Comfortable managing small projects, including timelines, documentation, and follow-ups.
- Strong interpersonal skills, with the ability to build trust quickly and navigate sensitive or high-stakes conversations.
- Ability to apply business acumen and strategic thinking to talent management problems and understand implications for Tana.
- Experience working in remote-first teams and coordinating across time zones.
- Nice to have: experience working in a startup or tech environment.
Responsibilities
- Talent coaching and support: Provide ongoing coaching and support to early-career talent through regular 1:1s, helping them navigate workplace dynamics, strengthen professional habits, and build confidence. This means a lot of time on calls with talent!
- Performance management and intervention: Monitor talent progress and performance to identify early signs of challenges, support performance improvement plans, and help reinforce both technical and professional competencies through feedback. This will include navigating challenging situations and sometimes having difficult conversations.
- Tracking and insights: Maintain and update internal talent databases and trackers to ensure accurate, up-to-date records of performance, engagement, and development. Share regular and ad hoc updates with internal teams to inform decision-making and strengthen client relationships.
- Cross-functional collaboration: Work closely with Client Success, Operations and Leadership to ensure talent support is cohesive, consistent, and aligned with company strategy and priorities.
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