Customer Service Jobs in Kenya

107 jobs found

Takataka Solutions

Sales Executive - Collection

Nairobi Kenya
Closed for applications
Riana Group of Companies

Sales Executive USS

Nairobi Kenya
Closed for applications
Family Bank Kenya

Assistant Product Manager

Nairobi Kenya
Closed for applications
National Bank of Kenya

Relationship Manager, SME

Nairobi Kenya
Closed for applications
Credit Bank Kenya

Head of Retail Banking

Nairobi Kenya
Closed for applications
Optica Limited

Sales Executives (Eye Wear Consultants)

Nairobi Kenya
Closed for applicationsOnly on Fuzu
Baker Hughes

Field Supervisor, CWI

Nairobi Kenya
Closed for applications
Mogo Kenya Limited

Debt Collection Call Center Team Lead

Nairobi Kenya
Closed for applications
Old Mutual

Business Development Officer – Health Corporate Sales

Nairobi Kenya
Closed for applications

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Vivo Energy Kenya

Field Based Account Manager - LPG

Nairobi Kenya
Closed for applications

Country / Region

Profession

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Takataka Solutions

Housekeeping + 1 more

Sales Executive - Collection

Closed for applications
Job details

Contract Type

Description

Minimum Requirements:

  • Diploma or bachelor’s degree in Sales and Marketing, Business Management, or any related field.
  • At least 1-2 years of work experience in sales with high performance
  • Previous experience in solution selling of complex products or services (as . Example segments include facility management, security, and IT.


Responsibilities

Sales Strategy and Planning:

  • Identify new business opportunities and market trends within the waste management and recycling industry.

Customer Acquisition and Retention:

  • Achieve monthly and quarterly sales target
  • Generate leads, prospect new clients, and build a robust sales pipeline.
  • Cultivate and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.

Client Consultations and Presentations:

  • Conduct client meetings to understand their waste management needs and present tailored solutions.
  • Prepare and deliver compelling sales presentations, proposals and quotes to potential clients.

Contract Negotiation and Closing:

  • Negotiate contracts and close deals with commercial and/or residential clients (focus decided by HoD), ensuring favorable terms for both parties.
  • Manage the end-to-end sales process, from initial contact to finalizing contracts.

Market and Competitor Analysis:

  • Conduct market research to stay informed about industry trends, competitive landscape, and customer needs.

Sales Reporting and Forecasting:

  • Track and report sales performance metrics, pipeline status, and conversion rates.

Collaboration and Teamwork:

  • Work closely with other departments, such as logistics , customer service, and marketing, to ensure seamless service delivery.
  • Provide guidance and support as needed.

Customer Support and Follow-up:

  • Provide ongoing support to clients, addressing any issues or concerns promptly.
  • Conduct follow-up meetings and check-ins to ensure continued satisfaction and identify opportunities for upselling or cross-selling.


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