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663 jobs found

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Radiant group of Hospitals (RGH)

Critical Care Nurse (Locum Positions)

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© Fuzu Ltd

Oasis Outsourcing

Outsourcing + 1 more

Customer Service Representative - HM

Closed for applications
Job details

Contract Type

Description

This line is specialized in coordinating assistance for luxury vehicles. Our team manages towing requests and technical support with precision, empathy, and efficiency. As a Network Solutions Agent, you will be the bridge between our providers, partners, and clients, ensuring a flawless experience.

🌐 We are looking for Customer Service Agents! 🌐

📍 Location: Principal Place address: 13 School Ln, Nairobi, Kenya

📅 Start date: 18th May

Who are we? We are a specialized team handling towing and roadside assistance requests for our Service Partners. As a Network Solutions Agent, you will play a key role in balancing the needs of our company, providers, partners, and clients.


🔍 What do you need?

✅ English level B2

✅ 6 months of customer service experience

✅ Positive and proactive attitude

✅ Strong communication and writing skills

✅ 24/7 availability with rotating shifts

🎯 What do we offer?

✨ 2 days off per week

✨ Fully paid training

✨ Competitive compensation

✨ Growth opportunities within the company

✨ Permanent contract directly with us

🚀 Join our team and be part of the best roadside assistance experience! 🚀



Responsibilities
Responsibilities

✔ Answer service provider calls quickly, in a friendly and efficient manner

✔ Resolve questions about jobs and assistance using the Urgently app

✔ Manage complex issues by escalating them to the Network team when necessary

✔ Negotiate additional rates and conduct research on specific requests

✔ De-escalate upset clients through empathetic listening and beneficial solutions


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