Innovation Officer

The Finance Lead – Treasury and Order to Cash will oversee the
organisation’s global treasury and end‑to‑end Order to Cash (O2C)
operations. You will ensure optimal liquidity management, accurate cash
forecasting, strong banking relationships, and the effective deployment of
treasury policies and controls across all regions. You will lead and
coordinate global O2C activities—including billing, credit management,
collections, cash allocation, and customer account governance—driving
process excellence, compliance, and efficiency. Working closely with
Finance Business partners and operational colleagues, you will
implement best‑practice financial controls, strengthen working capital
performance, and provide timely, high‑quality financial insights to support
decision‑making. You will also manage and develop a globally dispersed
team, fostering a culture of

Requirements

Education & Qualifications

• A recognised degree in Finance, Accounting, Business, Economics or a related field.

• Advanced Professional accounting or treasury qualification (e.g., ACCA, CPA, CIMA) required.

• Additional professional certification in treasury, risk management, or financial operations would be

advantageous.

• Strong technical knowledge and proven experience in treasury operations, cash management,

liquidity planning, and banking governance.

• Demonstrable experience leading end‑to‑end Order to Cash processes within a global or

multi‑regional organisation.

• Proven track record of managing and developing geographically dispersed finance teams.

• Strong understanding of financial controls, accounting principles, and working capital performance

indicators.

• Experience implementing or improving financial systems, treasury tools, or O2C process

automation.

• Excellent analytical skills with the ability to interpret complex data and present clear, actionable

insights.

• Fluent written and verbal communication skills, with the ability to work effectively with technical and

non‑technical stakeholders.

• High proficienc

Responsibilities

Treasury Management

• Lead global treasury operations, ensuring effective liquidity

management, short‑ and long‑term cashflow forecasting, and

optimisation of working capital.

• Maintain and strengthen banking relationships, ensuring efficient and

secure banking operations across all regions.

• Oversee treasury policies, controls, and compliance, ensuring

alignment with organisational and regulatory requirements.

• Monitor global cash positions, investment activity, currency

exposures, and banking costs, providing recommendations to senior

leadership.

• Work closely with the CFO and Finance Director to support the

management of foreign exchange (FX) risk by providing timely and

accurate cashflow forecasts across key currencies, alongside

relevant money market insights to inform hedging and investment

decisions

• Drive process improvements in treasury operations, increasing

standardisation and automation, accuracy, and reporting efficiency.

• Optimise and rationalise the global portfolio of bank accounts to

improve efficiency, controls, and cost‑effectiveness.
• Oversee cashbook management for the Netherlands, Trinidad & Tobago, and Brazil, ensuring

accurate and timely recording and reconciliation of cash movements

Order to Cash (O2C) Management

• Lead the Publishing & Products O2C function including billing, invoicing, credit control, collections,

debtor recovery, and cash allocation.

• Ensure customer accounts are accurately maintained and underpinned by strong credit risk

assessment and governance processes.

• Develop and enforce O2C policies, SLAs, and internal controls to ensure accuracy, timeliness, and

full compliance.

• Work with sales operations and commercial leaders to resolve customer account issues, drive

dispute resolution, and strengthen the customer‑to‑cash process.

• Deliver accurate monthly reporting of debtors, O2C KPIs, ageing analysis, trends, and risk

indicators.

• Collaborate closely with Finance Business Partners to manage donor‑funded receivables, ensuring

timely collection, accurate allocation of funds, and effective resolution of aged or disputed balances

to maintain strong debtor performance.

• Oversee Bioscience invoicing, ensuring accuracy, timeliness, and compliance with contractual and

funding requirements.

• Lead project and donor invoicing, coordinating with programme teams to ensure correct billing,

timely submission, and effective follow‑up of receivables.

Leadership & Collaboration

• Lead and develop a global treasury team, providing direction, coaching, performance management,

and fostering a high‑performance culture.

• Partner with Finance, IT, and operational teams to improve treasury and O2C systems, data quality,

and reporting tools.

• Support change initiatives, including system upgrades, automation projects, and process

standardisation across regions.

• Act as a proactive finance partner to internal stakeholders, providing insight, solutions, and support

for strategic and operational decision‑making.

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Finance Lead – Treasury & Order To Cash

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