Purpose

Support workforce planning and operational readiness for Fuzu’s data collection and AI data processing projects. The Workforce Planning Specialist helps translate project requirements into resource plans, staffing estimates, and ramp schedules to ensure projects launch smoothly and deliver on time.

The role works closely with the Head of Operations, Talent Department, and Project Leads to ensure that the right number of contributors and project staff are available when needed.

• Support the development of workforce plans for incoming projects.
  

• Estimate resource requirements based on dataset size, timelines, and productivity benchmarks.
  

• Assist in building ramp schedules to ensure projects scale smoothly.
  

Workforce Capacity Tracking

• Maintain visibility of available and active resources across talent pools.
  

• Track resource activity levels and participation rates.
  

• Highlight potential workforce shortages ahead of project start dates.
  

Resource Activation Support

• Work with the Talent Partner to activate resources for new projects or when project demand increases.
  

• Maintain talent pools with the goal of ensuring quick availability of resources to meet project deadlines.
  

• Support coordination of resource onboarding and readiness before project launch.
  

Operational Support

• Assist in defining project workforce structures (contributors, project managers, QA reviewers).
  

• Review resource performance and viability for future utilization. Maintain healthy talent pools by offboarding underperforming
  

• Handle performance and disciplinary matters across full time teams.
  

Data and Workforce Tracking

• Maintain simple dashboards or trackers for workforce capacity, contributor participation, and project staffing needs.
  

• Support operational reporting for the Head of Operations and Project Leads.
  

Core Competencies

• Strong individual contributor with great ownership and accountability across workstreams.
  

• High proficiency in HR Information systems/ATS.
  

• Ability to work with operational data and translate it into simple processes for others to follow.
  

• Strong coordination and collaboration skills.
  

• Experience in managing large talent pools and filling roles in short SLAs.
  

• Clear knowledge and experience in handling performance and disciplinary matters within Kenyan law.
  

• Minimum of 3 years of experience in the BP/ Human in the Loop industries.