• A minimum of Food & Beverage Service & Sales course from a reputable college
  
• Strong leadership & organizational skills
  
• Problem Solving Skills
  
• A minimum of two (2) year experience in a similar position.
  
• Good communication skills both verbal & written. foreign language is an added advantage
  
• Computer skills
  

Interests: -A passion for wildlife and a commitment to sustainability and conservation and can relate personally to “Our journeys change lives”.

• Duty allocation and preparing of the staff leave/off schedule.
  
• A personal practice of professional and clear communication skills, maintaining supervisors image using the appropriate approach and ensuring fairness and respect to all.
  
• Ensure that punctuality, appearance and personal grooming of staff are as at expected highest standard.
  
• Eliminate hazard working conditions and practice.
  
• Keep records and special cases of indiscipline and report to the Restaurant Manager.
  
• Keep records and special cases of indiscipline and report to the Restaurant Manager.
  
• Oversee a clean and tidy dining area including the floor, furniture and fittings.
  
• Oversee and supervise preparation of tables by setting up linen, silverware and glassware
  
• Oversee table allocation based on guests inhouse and requests.
  
• Greet and escort guests to their tables
  
• Supervise menu presentation as well as provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
  
• Ensure that the waiters are well informed about the day’s specials
  
• Offer menu recommendations upon request
  
• Up-sell additional products when appropriate
  
• Ensure that the waiters take accurate food and drinks orders
  
• Ensure that the waiter communicate order details to the Kitchen Staff
  
• Supervise timely service of food and drink ordered
  
• Oversee checking of dishes and kitchenware for cleanliness and presentation and report any problems
  
• Ensure prompt clearance of plates, glasses and silverware to the kitchen for cleaning
  
• Provide excellent customer service
  
• Always strive towards best customer satisfaction
  
• Adhere to all relevant customer service guidelines & relevant HACCP/ health rules & regulations