Customer Service Jobs in Kenya

138 jobs found

Optiven Limited

Customer Experience/PR & Communications Intern

Nairobi

Kenya

Closed for applications
Burn

Head of Marketing – Electric Business

Nairobi

Kenya

Closed for applications
I&M Bank

Branch Manager (Greenspan)

Nairobi

Kenya

Closed for applications
I&M Bank

Branch Manager (Bomet)

Bomet

Kenya

Closed for applications
I&M Bank

Branch Manager (Kiambu)

Kiambu

Kenya

Closed for applications
I&M Bank

Branch Manager (Machakos)

Machakos

Kenya

Closed for applications
HF Group

Group Business Development Manager

Nairobi

Kenya

Closed for applications
Aga Khan Hospitals

Patient Services Coordinator, Outreach Clinic Roysambu

Nairobi

Kenya

Closed for applications
I&M Bank

Assistant Manager, Asset Finance

Nairobi

Kenya

Closed for applications

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Simba Corporation

Branch Manager – Nyeri Branch

Nyeri

Kenya

Closed for applications

Country / Region

Profession

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Optiven Limited

Real estate

Customer Experience/PR & Communications Intern

Closed for applications
Job details

Contract Type

Description

Key Requirements:

  • Bachelors degree in Customer Service, Public Relations, Communications, Marketing, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and professionalism.
  • Basic computer literacy, including MS Office and email communication.
  • Willingness to learn and work in a fast-paced environment.
  • Ability to work collaboratively in a team while maintaining a high level of professionalism.


Responsibilities
  • Lead generation and qualification by contacting prospective clients, introducing company property projects and assessing their interest and readiness to invest
  • Sales conversion and revenue generation through presenting property investment opportunities, handling objections, and closing sales or facilitating sales closures through the sales and marketing teams
  • Customer relationship management by maintaining consistent communication with prospects and clients to nurture leads and encourage repeat investments and referrals and guiding the customers through the sales process
  • Sales reporting and CRM management through maintain accurate records of customer interactions, sales activities and lead progress within the CRM system
  • Coordination with internal teams including sales and marketing teams to support marketing campaigns, schedule site visits and enhance the customer sales experience


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