Key Skills and Requirements

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
  
• 5–8 years’ progressive experience in warehouse operations, inventory control, or supply chain management.
  
• Proficiency in Warehouse Management Systems (WMS), Sage, Microsoft Excel, and reporting tools.
  
• Strong leadership, people management, and team development skills.
  
• Excellent communication, negotiation, presentation, and stakeholder management abilities.
  
• Analytical and results-driven with strong planning, problem-solving, and organizational skills.
  
• Experience coordinating logistics, deliveries, dispatch, and inventory management.
  
• Sound knowledge of warehouse health, safety, and regulatory compliance.
  
• Ability to influence stakeholders at all organizational levels and adapt to industry best practices.
  
• Physically capable of handling goods and conducting stock counts when required.
  

Key Responsibilities

• Oversee and handle warehouse operations, including receiving, storage, inventory, dispatch, deliveries, and collections.
  
• Manage inventory accuracy through cycle counts, reconciliations, and shrinkage control.
  
• Optimize warehouse space, layouts, and workflows for maximum efficiency.
  
• Ensure efficient logistics, distribution, and timely order fulfillment.
  
• Maintain warehouse equipment, facilities, and operational systems.
  
• Coordinate with internal departments and external logistics partners to meet client requirements.
  
• Creating a professional buy-in atmosphere to keep the client engaged and interested in our services.
  
• Drive business growth through building sustainable relationships and engage customers by going the extra mile and competitive warehouse pricing.
  
• Manage debtor performance in line with finance guidelines and follow up on outstanding payments.
  
• Supervise, train, and develop warehouse staff to achieve operational goals.
  
• Enforce health, safety, hygiene, security, and legal compliance standards.
  
• Develop and implement warehouse policies, procedures, and best practices, including the 6K space utilization concept.
  
• Prepare and monitor warehouse operational reports and continuously improve warehouse processes and systems.
  
• Report monthly, quarterly, and annual warehouse performance to Executive Management.