Customer Service Jobs in Kenya

107 jobs found

Software Dynamics

Business Development Manager: Microsoft Dynamics 365

Nairobi Kenya
Closed for applications
Vivo Energy Kenya

Lubricants Marketing Implementer

Nairobi Kenya
Closed for applications
Britam

Underwriter

Nairobi Kenya
Closed for applications
SAFARICOM

M-Pesa Africa: Senior Specialist – Cloud & Network Cyber Security

Nairobi Kenya
Closed for applications
Family Bank Kenya

Manager Mobile Banking

Nairobi Kenya
Closed for applications
Christian Health Association of Kenya

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Nairobi Kenya
Closed for applications
NCBA

Test Automation Engineer

Nairobi Kenya
Closed for applications
Co-operative Bank

Head – Projects & Facilities Management

Nairobi Kenya
Closed for applications
Newark Frontiers

Loan Officer

Nairobi Kenya
Closed for applications

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Baker Hughes

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Software Dynamics

Computers + 1 more

Business Development Manager: Microsoft Dynamics 365

Closed for applications
Job details

Contract Type

Description

Required Skills & Experience

  • Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field.
  • Experience: Minimum of 5+ years of experience in B2B technology sales, specifically focused on ERP or CRM solutions
  • Domain Expertise:
  • Deep understanding of the Microsoft Dynamics 365 ecosystem and its competitive advantages over SAP and Oracle.
  • Proven track record of selling to "C-suite" executives and navigating complex procurement processes in the African region.
  • Communication: Exceptional presentation skills with the ability to articulate the business value of technical integrations like Dataverse, Power Automate, and Power BI


Responsibilities

Sales & Pipeline Management:

  • Identify and qualify new business opportunities for Dynamics 365

Finance & Operations, Business Central, and Customer Engagement.

  • Manage the end-to-end sales cycle, from initial prospecting and lead generation to closing complex enterprise software deals.
  • Develop and execute strategic account plans to penetrate key sectors, including financial services and retail.

Market Strategy & Marketing:

  • Position Software Dynamics as the preferred partner for "Agentic ERP" and AI-integrated business solutions.
  • Collaborate with the technical team to market innovative localized solutions, such as KRA eTIMS integration and regional mobile money connectors.
  • Organize and lead webinars, executive round tables, and industry events (e.g., "The AI-Powered Journey") to showcase our expertise


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