Customer Service Jobs

178 jobs found

SAFARICOM

Engineer - Revenue Management (Convergent Charging System and Billing)

Nairobi

Kenya

Closed for applications
KCB Group

Relationship Manager, SAHL Banking-Lamu Branch

Lamu

Kenya

Closed for applications
Stanbic IBTC Bank

Client Service Officer (Southwest)

Ondo

Nigeria

Closed for applications
Takataka Solutions

Credit Controller

Nairobi

Kenya

Closed for applications
Old Mutual

Universal Banker

Nairobi

Kenya

Closed for applications
UiPath Software Company

Territory Sales Executive Africa

Nairobi

Kenya

Closed for applications
Teleperformance

WFM Real Time Analyst I

Nairobi

Kenya

Closed for applications
HF Group

Head, Products and Transaction Banking

Nairobi

Kenya

Closed for applications
Absa Group Ltd

Home Loan Advisor

Mombasa

Kenya

Closed for applications

Get personalised job alerts directly to your inbox!

British Council

Interim People Advisor

Lagos,

Abuja

Nigeria

Closed for applications

Country / Region

Profession

© Fuzu Ltd

SAFARICOM

Telecommunications

Engineer - Revenue Management (Convergent Charging System and Billing)

Closed for applications
Job details

Contract Type

Description

Qualifications

  • A degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.
  • At least 3 years of relevant working experience.
  • Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.
  • Software development skills in Java or Python.
  • A team player with strong organizational and attention to detail.
  • Experience with Huawei Convergent Billing System (CBS) is an added advantage.
  • Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.
  • Knowledge of GSM technologies.
  • Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.
  • Skills in system analysis and design are an added advantage.


Responsibilities
  • Participating in the product development lifecycle to achieve faster timetomarket.
  • Translating business and customer requirements into technology specifications that meet current and future needs.
  • Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.
  • Conducting platform operation and maintenance activities.
  • Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.
  • Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.
  • Ensuring quality and accuracy while addressing all customerrelated issues.
  • Demonstrating a deep understanding of customer operations.
  • Collaborating effectively with team members, enterprise commercial teams, and other technical squads.
  • Automating and digitizing processes to improve efficiency.


Start hiring with Fuzu

Recruit better talent faster - on your own or with our support.

Explore recruitment platform