Customer Service Jobs

178 jobs found

Kenchic Limited

Trade Development Representative- Western Region

Kakamega

Kenya

Closed for applications
Old Mutual

Internal Motor Assessor

Nairobi

Kenya

Closed for applications
Jumia Nigeria

Performance Senior Associate

Lagos

Nigeria

Closed for applications
Halliburton

Tech Prof-DES, II

Port Harcourt

Nigeria

Closed for applications
Mwananchi Credit Limited

Collections Officer-Secured & Unsecured Portfolio

Nairobi

Kenya

Closed for applications
FINCA Uganda

Direct Sales Representatives

Iganga,

Mukono,

Jinja

Uganda

+ 19 more
Closed for applications
URhomekenya

Tuk Tuk Riders

Nairobi

Kenya

Closed for applications
URhomekenya

Area Sales Manager - Fast-Moving Consumer Goods

Nairobi

Kenya

Closed for applications
Jamii Telecommunications

Direct Sales Agent (Multiple Locations)

Nairobi

Kenya

Closed for applications

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Church of Jesus Christ of Later Days Saints

Strategic Relationship Mgr., 1

Nairobi

Kenya

Closed for applications

Country / Region

Profession

© Fuzu Ltd

Kenchic Limited

Manufacturing

Trade Development Representative- Western Region

Closed for applications
Job details

Contract Type

Description

The role is responsible for managing sales and actively managing client relationships in a sustainable manner in the market in a manner that ensures the Kenchic brand remains strong, and value is continuously delivered to the customer. The role holder acts as the link between Kenchic and its customers, creating and maintaining a positive business relationship.


Requirements

  • Has a minimum of a Diploma in Sales and Marketing.
  • Has a minimum of 3 years' Experience in a busy Sales environment of F.M.C.G.
  • Excellent Communication skills and attention to detail.
  • Possesses Time and project management skills including ability to work on multiple tasks/projects at the same time
  • Must have computer knowledge in Microsoft office suite.
  • Valid driving licence with not less than 3 years driving experience.


Responsibilities
  • Maximize the company's profit potential by developing and implementing a robust territory trade marketing plan to fulfill maximum demand pressure in the area covered.
  • Maintain a pleasant and profitable client relationship through active debt management on behalf of Kenchic in accordance with the customer-Kenchic agreement.
  • Increase product coverage and availability throughout the covered area by managing the distribution of Kenchic products across the market.
  • Contribute to the growth of the company by planning and executing initiatives targeted at recruiting and onboarding new accounts.
  • Facilitate an excellent customer service experience for existing clientele by monitoring, managing and responding to customer complaints and queries including handling product returns.
  • Generate daily, weekly, and quarterly sales reports with insightful analysis and actionable recommendations to aid in decision-making.


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