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Strategic Relationship Mgr., 1
Nairobi
• Kenya
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Manufacturing
Description
The role is responsible for managing sales and actively managing client relationships in a sustainable manner in the market in a manner that ensures the Kenchic brand remains strong, and value is continuously delivered to the customer. The role holder acts as the link between Kenchic and its customers, creating and maintaining a positive business relationship.
Requirements
- Has a minimum of a Diploma in Sales and Marketing.
- Has a minimum of 3 years' Experience in a busy Sales environment of F.M.C.G.
- Excellent Communication skills and attention to detail.
- Possesses Time and project management skills including ability to work on multiple tasks/projects at the same time
- Must have computer knowledge in Microsoft office suite.
- Valid driving licence with not less than 3 years driving experience.
Responsibilities
- Maximize the company's profit potential by developing and implementing a robust territory trade marketing plan to fulfill maximum demand pressure in the area covered.
- Maintain a pleasant and profitable client relationship through active debt management on behalf of Kenchic in accordance with the customer-Kenchic agreement.
- Increase product coverage and availability throughout the covered area by managing the distribution of Kenchic products across the market.
- Contribute to the growth of the company by planning and executing initiatives targeted at recruiting and onboarding new accounts.
- Facilitate an excellent customer service experience for existing clientele by monitoring, managing and responding to customer complaints and queries including handling product returns.
- Generate daily, weekly, and quarterly sales reports with insightful analysis and actionable recommendations to aid in decision-making.
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