Customer Service Jobs

177 jobs found

Credit Direct Limited

Sales Team Lead, Digital Personal Loan

Lagos

Nigeria

Closed for applications
AAR Healthcare

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Nairobi

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AAR Healthcare

Night Supervisor

Nairobi

Kenya

Closed for applications
Old Mutual

Claims Analyst

Nairobi

Kenya

Closed for applications
MTN Group

Manager - Digital Marketing & Communications

Kampala

Uganda

Closed for applications
Bukoola Chemical Industries Ltd

Outlet Technical Sales Representative

Masaka

Uganda

Closed for applications
Westlands Medical Centre

Pharmacy Technician

Nairobi

Kenya

Closed for applications
UNICEF

Driver

Abuja

Nigeria

Closed for applications
Agent Banking Company (ABC)

Risk and Compliance Manager

Kampala

Uganda

Closed for applications

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NTT Limited

Managed Services Client Delivery Specialist

Nairobi

Kenya

Closed for applications

Country / Region

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Credit Direct Limited

Financial Services

Sales Team Lead, Digital Personal Loan

Closed for applications
Job details

Contract Type

Description

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
  • Relevant professional certifications or Master’s degree is an added advantage.
  • Minimum of 5-7 years in sales management, preferably in personal loans or financial services, with a focus on high-net-worth clients.
  • Proven track record of achieving sales targets and managing client relationships.
  • High proficiency in sales techniques and customer relationship management.
Responsibilities

Client Relationship Management:

  • Build and maintain strong relationships with high-net-worth clients to drive loyalty and repeat business.
  • Conduct regular meetings with HNI clients to understand their financial needs and provide tailored loan solutions.
  • Address and resolve client issues and concerns promptly to ensure high levels of satisfaction.

Sales and Business Development:

  • Develop and implement strategies to achieve personal loan sales targets for HNI clients.
  • Identify and pursue new business opportunities within the HNI segment.
  • Collaborate with the sales and marketing teams to create targeted campaigns and initiatives.

Portfolio Management Assistance :

  • Oversee the HNI loan portfolio, ensuring quality and profitability.
  • Monitor and manage the performance of the HNI loan portfolio, including risk assessment and mitigation.
  • Ensure compliance with internal policies and regulatory requirements.

Team Management:

  • Lead and manage the HNI sales team, providing guidance and support to achieve business objectives.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  • Foster a culture of excellence, collaboration, and continuous improvement within the team.

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